RETURN YOUR PRODUCT FORM

YOUR STATUORY RIGHT ARE NOT AFFECTED

WE WILL COLLECT FREE OF CHARGE* ANY PRODUCT OVER 5 KG PURCHASED FROM BABY TRAVEL WITHIN THE FIRST 28 DAYS. WE WILL INSPECT THE PRODUCT IF NECESARY WE WILL SEND IT BACK TO THE MANUFACTURER FOR INSPECTION, IF A FAULT IS FOUND IT WILL BE REPLACED, REPAIRED OR REFUNDED* (PLEASE READ OUR TERMS AND CONDITIONS). IF THE 28 DAY PERIOD HAS EXPIRED YOU ARE ENTITLED FOR THE RETURN OF THE PRODUCT FOR INSPECTION, REPAIR OR REFUND FOLLOWING THE MANUFACTURERS CONSENT. ( PLEASE NOTE THAT BEFORE ANY COLLECTION OR OTHER SERVICE TAKING PLACE WE MAY ASK YOU TO SEND US IMMAGES OF THE FAULT/DAMAGE ETC. OF THE PRODUCT IN QUESTION). YOU MUST SEND US THE CORRECT INFORMATION REGARDING THE PRODUCT/COLLECTION/FAULT/SIZE OF PARCEL ETC. IF THE INFORMATION COLLECTED IS NOT CORRECT CHARGES FOR COLLECTION AND REPAIR/RETURN OF THE PRODUCT TO YOURSELF WILL APPLY.

28 DAY RETURN POLICY

ALL PRODUCTS PURCHASED FORM BABY TRAVEL SHOWROOM OR BABY TRAVEL WEBSITE ARE COVERED BY A 28 DAY MONEY BACK GUARANTEE* NO QUESTIONS ASKED NO HASSLE NO DOUBT. IN ORDER FOR THE PRODUCT TO QUALIFY FOR FULL REFUND* IT MUST BE IN ITS ORIGINAL CONDITION AND PACKAGING UNUSED IN RESELLABLE CONDITION.... YOU MAY ALSO BE ENTITLED FOR A FREE OF CHARGE COLLECTION, PLEASE READ OUR TERMS AND CONDITIONS FOR MORE INFORMATION.

PRODUCT WARRANTY

ALL PRODUCTS PURCHASED FORM BABY TRAVEL SHOWROOM OR BABY TRAVEL WEBSITE COME WITH 6-12 MONTHS, 2 YEARS OR 4 YEARS MANUFACTURERS WARRANY , THIS DEPENDS ON THE MANUFACTURER AND ON THEIR TERMS AND CONDITIONS, WHAT YOU NEED TO DO IS READ THE PRODUCT INSTRUCTIONS MANUAL AND FOLLOW THE STEPS NECESARY TO ACTIVATE YOUR WARRANTY WITH THAT PARTICULAR MANUFACTURER

RETURNS APLICATION FORM:

If you are not using the original packaging, your box size must be within the following dimensions. If the box is outside these dimensions, we will incur a surcharge of £23 from our carrier which will be passed on to you. The size of each Parcel must not exceed 3 metres length and girth (measured around its thickest part) combined and 1.5 metres for the greatest dimension:

Calculation = Length (largest dimension) + (Width + Width + Height + Height) = 300cm or less

IF THE PRODUCT WAS DELIVERED TO YOU AS 1 PARCEL IT MUST BE COLLECTED AS 1 PARCEL OTHERWISE EXTRA CHARGES WILL OCUR FOR COLLECTION

Form Object

IMPORTANT: DUE TO HEALTH AND SAFETY YOU ARE RESPONSIBLE TO CLEAN THE PRODUCT IF NECESARY BEFORE RETURNING IT TO US. WE ARE UNABLE TO INSPECT OR REPAIR ANY PRODUCT RETURNED TO US IN UNCLEAN CONDITION. CHARGES FOR RETURNING THE PRODUCT TO YOU WILL AUTOMATICALLY APPLY IF THE PRODUCT IS NOT IN CLEAN CONDITION.